Telstra apologises after customers mystified by phantom missed call notifications
Executive Intelligence Dispatch
Telco blames its MessageBank service and apologises for customer confusionGet our breaking news email, free app or daily news podcastThousands of Telstra users have reported phantom missed-call notifications on their mobile devices with som.
Key Facts & Findings
- —Telco blames its MessageBank service and apologises for customer confusionGet our breaking news email, free app or daily news podcastThousands of Telstra users have reported phantom missed-call notifications on their mobile devices with some messages arriving days after the actual phone calls.The company acknowledged an issue with its MessageBank service on Wednesday but said the issue had been fixed.
- —Telstra was investigating the cause, which was linked to a technical issue.
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Telstra apologises after customers mystified by phantom missed call notifications
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